Interview before fingerprints

I was scheduled for a citizenship interview before I was scheduled for fingerprints. I went to the interview and was given a date for fingerprints for a few weeks later. I was told that I would receive an answer shortly after my fingerprints were sent in. The interview was in early July and I went for the fingerprints in early August.

I have not heard anything since. Calling the information line or checking the status of my case online produced no results.

My questions are: Is this usual? Is there anything I can do? How can I find out about the status of this case?

I would really appreciate some help in this since I am pretty much left in the dark.

Thank you very much for your help.

You should have the name and telephone number of either your original interviewer or the telephone number of the place you were fingerprinted somewhere in the massive ream of citizenship paperwork you have. It's very likely your file is buried in a stack on some overworked federal employee's desk and unless you get persistent, it's likely to remain there. It's important to keep trying until you contact a "live voice" at the other end who can give you status on your application. Better yet, if you can also find a supervisor's name, address and telephone number, persist until you get through. Try sending registered letters that require signatures once you get a supervisor's name. Don't assume someone is looking after you..you're one in several thousand weekly requests and the system isn't nearly as efficient or streamlined as it should be. Look up OFAC, Homeland Security and the nefarious Patriot Act on the Internet...these came about shortly after September 11 and they've probably helped bog down citizenship procedures even more.
You are, unfortunately, caught up in a very large government "machine." Speaking from personal experience here, I can't stress the need to persist strongly enough. You run the very real risk of months later, another federal department discovering your incomplete application and you will receive deportation notifications that can (and will be) enforced if you inadvertently let your passport, visa and/or alien registration ("green card") expire in the process.
If you get frustrated with the lack of response, there are qualified immigration attorneys in your area who can help you as well. Much good luck to you.

I just wanted to post a follow-up to my post from a while back. I went several times to immigration in person and asked about the issue, but always received answers instructing me to wait some more. One time I was even told to "wait because it has not been a year since the interview." You can imagine the frustration.

To remedy this I went to the US House Representative of my district and asked for help. It seems (at least in NY) all Congress members have someone to help constituents navigate federal agencies especially in cases of undue lateness. One letter by my Rep was followed by a rather apologetic answer from the immigration supervisor, and two months later I was a proud US citizen.

I want to thank you for helping me a while back when I needed it. Maybe my story can be of help to others.