Hi,

I live in Pennsylvania and have a debt collector that has been harassing my family and I. This company has spoken with 3rd parties about my debt, belittled my family and I on the phone, sent people to our home, and demanded banking numbers over the phone without no receipt. In short, the company has been terrible and has imposed a great deal of stress on my family and I. The debt is for 2000 dollars.

I am going to file an arbitration complaint against them. Can anyone give me any suggestions on how to properly file the complaint? What do I need to request from this company? What do I need to write on the complaint? I am filing the complaint for punitive damages of 15k as the max you can sue for is 25k in my county without going to a higher court.

Does anyone have some steps that I can take to successfully represent myself in this case? I had hired an attorney, however the service I was being provided by her firm was less than adequate and I felt that my best interests were disregarded.

Thank you for any advice you can give!