06-10-2008, 07:12 PM
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Senior Member
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Join Date: Nov 2006
Posts: 1,433
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Quote:
Originally Posted by alp247
I bought a part from this company and had it installed by a ASE certifed mechanic. The part failed shortly after 6000 miles. I had the company send me a new part but i had to pay for labor charges. Who is liable for the cost or repair...i believe the company that supplied me with the part. I just ogt done reading there liablilty area and it seems pretty well written and seems like they are trying cover there track by writing they are not responsible for labor charges or anything like that even if the part is bought from them. Using words like parts are bought "AS IS" i think its pretty chicken crap for not owning up to selling me a bad part. can anyone give me some legal or advice on what i should do. here is the site and maybe you can read it and tell what you think.
BLAUfergnugen! Inc. Comprehensive Policy, Procedure, Terms and Conditions
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The bottom line comes down to two critical pieces of information you have glaringly omitted. 1. What was the part? 2. Does it state the part is under warranty or exempt from warranty?
If it says it is under warranty and says it is guaranteed for a certain number of miles and under certain conditions, you are in the right.
However, if it clearly states PART HAS NO WARRANTY or expresses stipulations regarding said warranty of this particular part, you are out of luck.
So, what is the part and what does it say about the warranty of the part?
Should be a simple question.
Also, did you see this little gem? "It is BLAUfergnügen! Inc's policy to accept or reject any warranty situation at our discretion. " Basically, when you bought the part, you accepted this restriction ( that they have the right to reject (nullify) any warranty as they see fit). I believe it appears as though you are out of luck--unless you can provide more information to the contrary.
Last edited by GentleGrace : 06-10-2008 at 07:14 PM.
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