I'm new here, but I wanted to try and get my questions answered, without having to set up and pay for an appointment with a lawyer. I have a credit card bill that has been turned over to a collection agency. I have been working with them, trying to figure out how to pay them, with my limited income at the moment, and everything was going fine. Then, one night, they decided for some reason to call my mother, living in another state, and has no knowledge of my case with them. The woman from the collection agency told her about my case, and discussed issues from my case with her. And even told her lies, that I was rude to them, hung up on them, and refused to work with them. So of course, my mom called me, and I called the woman back, but she denied it. My mom knew nothing of my collection agency case, so I choose to believe my mom on this one. Is discussing someone's case with an outside party against the law? I was under the impression it was, but I was trying to find out what they can get away with. I never gave them my mother's name or phone number, but they called her somehow. I just wanted to know, because it has added extra stress to an already stressful situation. Please let me know if anyone knows anything about this!