03-26-2008, 11:56 AM
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Senior Member
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Join Date: Nov 2006
Posts: 1,411
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Quote:
Originally Posted by neecie264
Sorry for the confusion. No I did not receive any more books after returning the intro package. I thought all was settled. Then yesterday I get a collection notice stating that I owe $53.62. I called the book club and they said that I should contact the collection agency since they now owned the debt and tell them that the intro package was returned and that I do not owe anything. I am going to send a letter certified return receipt stating what the book club customer service rep said and that I owe nothing.
Thanks for responding!
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I can't imagine that for fifty bucks, a company would go after you. Your telling the collection agency what the CS rep said isn't really worth anything. I would ask the book club to SEND you WRITTEN confirmation that the account is zero. Also, tell the collection agency in writing that you DISPUTE the debt. They are required, as a matter of law, to contact the collection agency and ASK for proof of the debt. When they do, they will ( hopefully ) be told the balance is zero--which is a lot more meaningful than YOU writing to them telling them what so and so said.
Good luck.
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